Privacy Policy

Last Updated: 18th May 2023

Privacy and Security

At sheri.ai, we take the privacy and security of your data very seriously. We understand that our customers trust us to safeguard their sensitive information, and we strive to maintain the highest standards of data protection and compliance.

Definitions

  • Service: The service refers to the https://www.sheri.ai website operated by sheri.ai Ltd.
  • Personal Data: Personal Data constitutes any data about a living individual who can be identified from that data, or from that data combined with other information either in our possession or likely to come into our possession.
  • Usage Data: Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Cookies: Cookies are small files stored on your device (computer or mobile device).
  • Data Controller: A Data Controller is a natural or legal person who, either alone or jointly with others, determines the purposes and the manner in which any personal data are processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
  • Data Processors (or Service Providers): Data Processors (or Service Providers) are any natural or legal person who processes data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
  • Data Subject: A Data Subject is any living individual who is the subject of Personal Data.
  • User: The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
  • Information Collection and Use: We collect several different types of information for various purposes, including providing and improving our Service, enhancing your user experience, and developing our products.

Types of Data Collected

Personal Data

  • While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:
  • Email address
  • Cookies and Usage Data
  • We may use your Personal Data to contact you with newsletters, marketing, promotional materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications by following the unsubscribe link.

Usage Data

  • We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device. This Usage Data may include information such as your computer's IP address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device's unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Tracking and Cookies Data

  • We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, and scripts, are also used to collect and track information and to improve and analyze our Service.
  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
  • Examples of Cookies we use:
  • ~Session Cookies: We use Session Cookies to operate our Service.
  • ~Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • ~Security Cookies: We use Security Cookies for security purposes.
  • ~Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Other Data

  • While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, non-disclosure agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location, and other data.

Use of Data

sheri.ai Ltd. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose for which you provide it
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
  • To provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.
  • To provide you with news, special offers, and general information about other goods, services, and events that we offer, similar to those that you have already purchased or inquired about, unless you have opted not to receive such information
  • In any other way we may describe when you provide the information
  • For any other purpose with your consent

Data Masking for Enterprise Edition

In the Enterprise Edition of our product, we offer an advanced "Data Masking" service designed to ensure maximum security, confidentiality, and safeguards related to Personally Identifiable Information (PII). This feature automatically masks identifiable corporate and personal information before sending the data to the model, reducing the risk of data exposure. Once the model processes the masked information, our system intelligently re-identifies the data for the user, maintaining the highest level of security and privacy. As a result, the output generated is anonymized, effectively eliminating commercial risks associated with data breaches or unauthorized access. By utilizing this data masking service, your organization can confidently adhere to stringent data protection regulations such as GDPR, CalOPPA, and CCPA, while enhancing the overall protection of sensitive information within your enterprise.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. In some cases, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Third-Party Links and Services

Our service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we are not responsible for the privacy practices or the content of such external sites.

Partners

We may share your data with Pi Limited (www.predictx.com) for the purpose of discussing Enterprise Edition of the service with you.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Rights Under Different Data Protection Regulations

  • General Data Protection Regulation (GDPR)
  • ~If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR. To exercise these rights, you may contact us at team@sheri.ai. Your rights include:
  • ~~Access to your personal data
  • ~~Rectification of inaccurate or incomplete data
  • ~~Objection to the processing of your personal data
  • ~~Restriction of processing your personal data
  • ~~Data portability in a structured, machine-readable format
  • ~~Withdrawal of consent for processing your personal data
  • California Privacy Protection Act (CalOPPA
  • ~According to CalOPPA, we agree to the following:
  • ~~Users can visit our site anonymously
  • ~~Our Privacy Policy link includes the word "Privacy" and can easily be found on our homepage
  • ~~Users will be notified of any privacy policy changes on our Privacy Policy Page
  • ~~Users can change their personal information by emailing us at team@sheri.ai
  • ~We honor “Do Not Track” signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. To enable or disable Do Not Track, visit the Preferences or Settings page of your web browser.
  • For more information about CalOPPA, visit California Online Privacy Protection Act (CalOPPA).
  • California Consumer Privacy Act (CCPA)
  • ~If you are a California resident, you have the right to:
  • ~~Know what personal information we collect about you
  • ~~Request deletion of your personal data
  • ~~Opt-out of the sale of your personal data
  • ~To exercise your rights under CCPA, please send your request(s) by email to team@sheri.ai. For more information about CCPA, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at team@sheri.ai.